Frequently Asked Questions
Everything you need to know about your SINGER home appliances and orders.
What is the standard delivery timeframe for large appliances?
For large items like refrigerators and washing machines, delivery typically takes 3-7 business days depending on your location. Our logistics team will call you 24 hours in advance to schedule a specific delivery window.
Do SINGER products come with a manufacturer warranty?
Yes, all SINGER products come with a standard manufacturer warranty. Duration varies by product category, typically ranging from 1 to 10 years for specific components like compressors and motors.
How can I track the status of my online order?
Once your order is dispatched, you will receive an email and SMS with a tracking number and a link to our courier partner's portal to monitor your shipment in real-time.
What is your return policy for home electronics?
We offer a 7-day return policy for products that are defective or damaged upon arrival. Items must be returned in their original packaging with all accessories and the proof of purchase included.
Does SINGER offer professional installation services?
Yes, we provide professional installation for air conditioners, televisions, and kitchen appliances. You can request installation during the checkout process or contact our service center after delivery.
What payment methods do you accept?
We accept all major credit and debit cards, net banking, mobile wallets, and offer Interest-Free EMI options on selected bank cards for high-value purchases.